Yesterday morning a customer contacted us based in KT11. They said their hot water was not working and required a Gas Safety Engineer onsite to rectify the problem ASAP. We informed the customer we offer a Diagnostic Service for £60 inc VAT - and usually 90% of the time our engineers can repair on the same day. We assigned the job to one of our engineers within 2 hours. The engineer opened the boiler and isolated the problem to the Power Control Board which he than repaired. The Landlord's Hot Water is now working.
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